FAQ
Questions, answered quietly.
About Elenor
What is Elenor?
Elenor is a quiet studio devoted to the small, steady gestures of self-care — a considered edit of beauty. We compose with restraint: fewer pieces, finer ingredients, and a deep respect for the ritual itself.
Read our storyHow do you choose what goes on the shelf?
We meet every house we carry — where they are made, who is making them, and what they will not compromise on. If we cannot answer those questions honestly, the house does not make our shelf.
Can I visit the studio?
The studio is open by appointment only. Write to us to arrange a visit and a member of the team will reply within one business day.
Request a studio visitProducts & ingredients
Are Elenor products cruelty free and paraben free?
Yes. The Radiance Face Cream, Revive Serum and Velvet Matte Lipstick are each labelled paraben free and cruelty free. The face cream and serum are also dermatologically tested.
Where are the products made?
The current Elenor collection is made in India, as stated on each pack.
What sizes do Elenor products come in?
Radiance Face Cream comes in a 50 g (1.76 oz) jar, Revive Serum in a 30 ml (1.01 fl. oz.) dropper bottle, and Velvet Matte Lipstick has a net weight of 3.5 g.
Where can I read the full ingredient lists?
Each product page lists the complete ingredients exactly as printed on the packaging, along with directions for use and pack size.
Browse the collectionHow do I use the serum and the cream together?
The packaging directions are: Revive Serum — apply 2–3 drops on clean skin and gently pat until absorbed; Radiance Face Cream — apply a small amount on clean face and neck. Both are for daily use. Every product is for external use only.
Availability & enquiries
Can I buy Elenor products on this website?
Not at the moment. We do not list prices and we are not selling online — Elenor exists, for now, as a house of stories and sensibility. To ask about availability, write to us directly and we will reply personally.
Ask about availabilityHow will I know when a new piece arrives?
Four new pieces are in the making. Leave your details on the Notify me page and we will write to you once, the moment that piece reaches the shelf.
Notify meHow quickly will you reply?
A real person reads every message. We reply within one business day, and we read messages between 10:00 and 19:00, Monday to Saturday.
Can I message Elenor on WhatsApp?
Yes — message the studio on WhatsApp at +91 94277 94173. It is the fastest way to reach us, and we read messages between 10:00 and 19:00, Monday to Saturday.
Open WhatsAppWho should press contact?
Please write to press@elenor.studio, or use the contact form and choose “Press”.
Still curious?
Ask us directly.
We reply within one business day, and we read messages between 10:00 and 19:00, Monday to Saturday.